“Know where” and “know who” are more i mportant today that knowing

what and how. An i nformation rich world requires the ability to first

determine what i s i mportant, and then how to stay connected and

informed as information changes.

Need the ability to re-find information.

Technology will be i ncreasingly depended upon to mediate the bulk of

our current knowledge seeking behavior. We spend much of our time

seeking and trying to locate what we need—findability i s still a primary

knowledge behavior. Once knowledge i s more tightly i ntegrated i n

contexts of use, we can shift more attention to the act of application. We

need to move beyond finding and evaluating relevance, to use and application.

These ecologies possess numerous characteristics that need to be attended

to in the design process. The following are required in an effective

ecology:

• a space for gurus and beginners to connect,

­* a space for self-expression,

­* a space for debate and dialogue,

• ­ a space to search archived knowledge,
• ­ a space to learn in a structured manner,
• ­ a space to communicate new information and knowledge .

How can organizations adopt ecologies when their goal

is to drive out chaos and messiness (not embrace it)?

Beyond a change of organizational mindset (which would not hurt),

networks provide the new structural model. The cause-effect, top-down,

mandated flow of hierarchies i s replaced with the emergent, loosely connected,

adaptive model of networks.

“Know where” is replacing “know what” and “know how.” The

rapid, continual knowledge flow cannot be contained and held in the

human mind. To survive, we extend ourselves through our networks:

computers, humans, databases, and still unfolding new tools.

Clear aims through decentralized means is THE challenge for organizations today. Organizations need to achieve goals, objectives, targets, but they need to achieve them in non-linear ways. The assumption that control determines outcome is a mindset that was questionable in the industrial era…and laughable in the knowledge era.

What types of skills do our learners need?103

Anchoring. Staying focused on important tasks while

undergoing a deluge of distractions.

Filtering. Managing knowledge flow and extracting

important elements.

Connecting with . . . Building networks in order to continue to

Each other stay current and informed.

Being Human . . Interacting at a human, not only utilitarian,

Together level…to form social spaces.

Creating and . . . Understanding implications, comprehending

Deriving M eaning meaning and impact.

Evaluation and . . . Determining the value of knowledge…

Authentication and ensuring authenticity.

Altered Processes . . . Validating people and ideas within

of V alidation appropriate context.

Critical and C reative . . . Question and dreaming.

Thinking

Pattern R ecognition. Recognizing patterns and trends.

Navigate Knowledge. Navigating between repositories, people,

Landscape technology, and ideas while achieving

i ntended purposes.

Acceptance . . . Balancing what is known with the unknown…

of U ncertainty to see how existing knowledge relates to what .

we do not know.

Contextualizing . . . Understanding the prominence of context…

(understanding seeing continuums…ensuring key contextual.

context games) i ssues are not overlooked in context-games.

Knowing Knowledge - George Siemens

When the rate of change outside exceeds the rate of change inside, the end is in sight.

Jack Welch

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